1. Introduction
Zenova ("we," "us," or "our") operates Zenova Law. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you use our website, applications, and related services (the "Service").
2. Information we collect
Account information: name, email address, organization and workspace details, password (stored as a secure hash), and account preferences.
Usage information: log data, device and browser type, IP address, session identifiers, and interactions with features.
Content you provide: prompts, documents, contracts, research queries, and other materials you upload or generate through the Service.
Authentication data: if you use third-party sign-in (when available), we may receive profile information from that provider as permitted by your settings.
3. How we use information
We use personal information to:
- Provide, maintain, and secure the Service.
- Authenticate users and manage workspaces.
- Process your requests and generate AI-assisted outputs.
- Communicate about your account, security, and product updates.
- Comply with legal obligations and enforce our Terms of Service.
- Improve the Service through aggregated, de-identified analytics where permitted.
4. Legal and professional data
We recognize that users may process sensitive client and matter information. We do not use your confidential uploads to train public models unless you explicitly opt in to a documented program. You are responsible for ensuring your use of the Service complies with applicable professional and client confidentiality duties.
5. Sharing and disclosure
We may share information with:
- Service providers who assist with hosting, infrastructure, email, analytics, and AI processing under contractual safeguards.
- Workspace members when you collaborate within a shared organization account.
- Authorities when required by law or to protect rights, safety, and security.
We do not sell personal information.
6. Security
We implement administrative, technical, and organizational measures including encryption in transit, access controls, and secure password hashing. No method of transmission or storage is completely secure; we cannot guarantee absolute security.
7. Retention
We retain account and usage data for as long as your account is active or as needed to provide the Service, resolve disputes, and meet legal obligations. You may request deletion of your account subject to applicable retention requirements.
8. Your rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information, and to object to certain processing. Contact us at privacy@zenova.law to exercise these rights.
9. International transfers
Your information may be processed in countries other than your own. Where required, we use appropriate safeguards for cross-border transfers.
10. Children
The Service is not directed to individuals under 18. We do not knowingly collect data from children.
11. Changes
We may update this Privacy Policy from time to time. We will post the revised policy and update the "Last updated" date. Material changes may be communicated by email or in-product notice.
