Terms of Service

These Terms of Service ("Terms") govern access to and use of Zenova Law and related services (the "Service") operated by Zenova ("we," "us," or "our"). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

Zenova Law provides AI-assisted legal research, drafting, translation, contract analysis, and related tools for legal professionals and organizations. The Service is designed to support—not replace—professional judgment. Output may be inaccurate or incomplete. You are solely responsible for reviewing all work product before relying on it in any legal matter.

You must provide accurate registration information and keep your credentials secure. You are responsible for activity under your account. Workspace accounts may include multiple users; the account owner is responsible for managing access and ensuring members comply with these Terms.

You must be at least 18 years old and authorized to enter into these Terms on behalf of yourself or your organization.

You agree not to:

• Use the Service for unlawful purposes or in violation of professional conduct rules.
• Upload content you do not have the right to process or that infringes third-party rights.
• Attempt to reverse engineer, scrape, or disrupt the Service or its security controls.
• Share accounts or credentials except as permitted under a workspace subscription.
• Use the Service to generate misleading legal advice presented as human-authored without disclosure.

If you upload client matter data, you represent that you have obtained all necessary consents and that your use complies with applicable confidentiality, data protection, and professional responsibility obligations. We process such data as described in our Privacy Policy.

We retain all rights in the Service, software, and branding. You retain ownership of content you submit. You grant us a limited license to host, process, and display your content solely to operate and improve the Service.

Paid plans, if offered, are billed according to the pricing shown at purchase. Fees are non-refundable except where required by law. We may change pricing with reasonable notice for renewal periods.

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DO NOT WARRANT THAT OUTPUT IS ACCURATE, COMPLETE, OR FIT FOR A PARTICULAR LEGAL PURPOSE. THE SERVICE DOES NOT CREATE AN ATTORNEY–CLIENT RELATIONSHIP BETWEEN YOU AND ZENOVA.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ZENOVA SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, DATA, OR GOODWILL. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR USD $100 IF NO FEES WERE PAID.

You may close your account at any time. We may suspend or terminate access for violation of these Terms or to protect the Service. Upon termination, your right to use the Service ends; provisions that by nature should survive will remain in effect.

We may update these Terms from time to time. Material changes will be communicated via the Service or email. Continued use after the effective date constitutes acceptance of the revised Terms.

These Terms are governed by the laws of the Republic of Rwanda, without regard to conflict-of-law principles, unless mandatory local law requires otherwise.